DasLab GmbH
Medical startup
Workflow startup
Flowers-Software
20 employees
Seed stage
Employed from 2022-2024
Remote
Digitizing the diagnostic testing journey across doctors, labs, and patients
Digitizing the diagnostic testing journey across doctors, labs, and patients
Digitizing the diagnostic testing journey across doctors, labs, and patients
B2B - B2C
0 → 1 Product Design
Systems Thinking
User Research
0 → 1 Product Design
Systems Thinking
Service Design
User Research
B2B - B2C
0 → 1 Product Design
Interaction Design
Systems Thinking
Service Design
Rapid Prototyping
Design System
UX Design
Rapid Prototyping
Design System
UI Design
Rapid Prototyping
Service Design
Design System
UI Design
Medical testing in Germany can be tedious and stressful. Paper prescriptions get lost, handwriting can lead to wrong tests, and results are often full of expert jargon. The problem affects more than patients: doctors, testing facilities, and laboratories also deal with slow, manual, and error-prone workflows.
That’s what we set out to fix.
Medical testing in Germany can be tedious and stressful.
Paper prescriptions get lost, handwriting can lead to wrong tests, and results are often full of expert jargon.
The problem affects more than patients: doctors, testing facilities, and laboratories also deal with slow, manual, and error-prone workflows. That’s what we set out to fix.
Medical testing in Germany can be tedious and stressful.
Paper prescriptions get lost, handwriting can lead to wrong tests, and results are often full of expert jargon. The problem affects more than patients: doctors, testing facilities, and laboratories also deal with slow, manual, and error-prone workflows. That’s what we set out to fix.
How might we transform a fragmented, manual, and paper-based diagnostic testing journey into a connected digital experience?
How might we transform a fragmented, manual, and
paper-based diagnostic testing journey into a connected digital experience?
How might we simplify
high-volume task management without sacrificing speed, clarity,
or system performance?
ROLE
Sole in-house designer leading end-to-end design for a greenfield product suite, from discovery to engineering handoff.
Sole in-house designer leading
end-to-end design for a greenfield product suite, from discovery to engineering handoff.
COLLABORATION
Cross-functional tight loop with Chief Product Officer and Engineering.
IMPACT PRE-LAUNCH BASED ON INTERVIEWS
IMPACT PRE-LAUNCH
86%
of doctors expected major efficiency gains
72%
of labs expected no more manual data entry
89%
of patients preferred this digital process over paper
of patients preferred this digital system over paper
TL;DR
Challenges
Design decisions
Applied process
Trade-offs
Learnings
Paper prescriptions were error-prone, required manual data entry from clinics and laboratories, were easily lost by patients, and created unnecessary paper waste.
Test results were not sent automatically by labs, often forcing patients to pick them up manually. They also lacked clear visualization and historical data, making them inefficient for doctors to review and difficult for patients to understand due to confusing medical jargon. From prescription to test results, the full journey was fragmented, slow, and time-consuming for all actors involved.
Challenges
Design decisions
Applied process
Trade-offs
Learnings
Challenges
Design decisions
Applied process
Trade-offs
Learnings
LABFLOW EXPERIENCE
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